For those of us with an entrepreneurial mindset, we get a kick out of the thrill of the chase - of looking for new opportunities for lead generation, of identifying potential new market segments, of inventing new products that can pull in an entire new customer base in one fell swoop. We love the rush of exploring how we can add value to our customer base, all the while increasing our prospects of turning leads into return customers.
When the fruits of our labour result in new business, it’s a great feeling.
The admin that can come with a new customer? Not so fun.
Successfully onboarding a new client or customer can be the key to clear communication and, just as importantly, getting paid for your work on time. It’s also important when you’ve got a team working across different stages of your sales funnel. Ensuring that customers make the jump from interested through to integrated is crucial to keep your business wheels turning without a hitch.
Whether your team works alongside each other in the same office each day, or they’re flung across every corner of the globe and across every time zone, the need to manage workflows in a way that makes sense and maximises productivity is crucial for every business.
Heck, even if you’re a solo entrepreneur, managing your own workload and understanding where to place your priorities can make all the difference between a successful result and a stalled attempt.
There’s a huge range of apps and solutions on the market that try and present a one-size-fits all option, but many of these aren’t scaled to individual user’s needs, or can come with exhorbitant ongoing monthly costs.
Managing your team doesn’t need to be difficult, expensive, or time-consuming - it just needs to be executed thoughtfully and automated so that progress takes care of itself.
Last week we introduced you to our new Automation Hacks, which are our...
Are you an early adapter? Have you already got a friendly little voice-activated robot sitting in your home, just waiting for your next question?
Smart speakers are flooding the market, changing the way we carry out simple tasks such as checking the weather, setting calendar events, or making sure we remember to pick up milk on our way home from work.
With major companies such as Amazon and Google working to make sure their smart speakers are intuitive to user’s needs, whilst at the same time providing a seamless user experience, we can be guaranteed that the influx of smart speakers is only going to continue.
So, how can you utilise this new opportunity to engage with your current and future customer base without breaking the bank?
Introducing our Automation Hack: Build An Alexa Skill. This is just one of our new solutions to our most-requested and innovative Automation Hacks, designed specifically for companies looking for growth solutions in just 7 days (or less).
How do you describe an app that can do just about anything for you, as long as it’s legal?
Magic’s the kind of wish-fulfilment-cross-personal-assistant you didn’t know you needed, until you realised how much its service could change your life. In an age where AI is providing most of the automated service solutions on the market, Magic puts top-notch humans to work on any request you ask it for, instantly.
Want Thai food delivered to your office? Text Magic. Need a doctor’s appointment scheduled for next Thursday? Text Magic. Looking for last-minute tickets to that Celine Dion concert you’ve decided to splurge on? Text Magic.
Magic is a 24/7 personal assistant service set up to help its users anywhere in the world. With each request taken care of by a professional personal assistant, you’ll notice a highly personalised level of service when it comes to turning your requests into reality.
Although it’s nice to imagine home...
With the new year ramping up and many of us returning to work, I encouraged you last week to consider how simple automation integrations could greatly impact upon your 2019 results.
Since there’s so much automation is capable of, I’m back with more tips on how to make this year your most productive yet. Whether you’re a sole trader and your team consists of you alone, or you’re managing a team of hundreds, automation can tighten and streamline business function on any scale.
Happy New Year!
The Christmas leftovers have been eaten, the wrapping paper gathered, the midnight countdown to 2019 has rolled over - so, what now?
I’m sure many of us have already set some resolutions and are looking forward to this year with a fresh enthusiasm and drive in our step.
Before you dive back into the office and turn off your auto-response, let’s take a look at HOW this year can, truly, build on the wins and lessons of 2018, and how changes to your automation integrations could ramp up your productivity to a whole new level.
Here’s some automation resolutions for you to consider and adopt as your own…
There’s a little bit of magic that takes place each Christmas - and I don’t mean the Santa-turning-up-without-a-chimney type. It’s the magic that occurs when everyday routines slow, when champagne bottles are popped, and when family and friends gather and reflect on the year that was.
It’s the time we’re able to take out from the demands of daily lives in order to evaluate how we’ve spent our time, what we’ve achieved, and how we can recalibrate in order to step into the next year with focus, intent, and anticipation.
This year I’ve had the privilege of working with businesses of all shapes and sizes. Partnering with teams across many different industries has allowed me to get a glimpse of other people’s journeys and take part in celebrating their successes. When we’re able to work together to find solutions that allow companies to achieve what it is they truly set out to, there’s a great sense of satisfaction for...
With Christmas upon us, thoughts about the New Year aren’t far behind. For many of us, we start to consider what it is we’d like to achieve. What do we want to build? What do we want to leave behind? What changes, ideas, and innovations can we implement to give ourselves space for expansive and exciting growth?
For small business owners, the notion of growth can be both exhilarating - and terrifying. Balancing overhead alongside opportunity is not for the faint of heart. There may be natural areas you can identify that are ripe for attention, but the thought of bringing on another employee to give you the muscle you need is prohibitive.
Before the resolutions kick in in earnest, I’d encourage you to take a step back and look at the year that’s been. What’s worked well for you and your team? Where are your pain points? Are there areas where simple, innovative changes could make a world of difference to your output and success rates?
Take the time...
No matter how our workflows and habits change as new technologies emerge, the need to communicate with our teams, clients and collaborators will always remain a top priority.
Face-to-face meetings with clients have morphed into email chains and Dropbox links. Conversations that previously took place on a coffee break or huddled around a whiteboard take place remotely, via text, video call, and file exchange.
While there’s a lot to be said for the freedom new technologies offer us in our work environments, sometimes it’s more difficult to explain or introduce simple concepts without the power of immediate, seamless visual tools.
As usual, there’s an app for that.
CloudApp provides intuitive solutions for screen sharing and recording designed to improve workflows. They’ve got a strong focus on visual communication, understanding that time can be saved when ideas can be shared and engaged with visually. Its top level features include...
Video calls have a tendency to get a bad rap. When they do, it’s generally deserved - perhaps as a result of a conference call gone wrong, buggy software and apps, or the most unfortunate of moments when someone doesn’t quite realise the camera’s still on.
Video call etiquette - I can’t help with that. The rest? There’s a few easy solutions.
When video calls work, they work well. Video calls can be integral for remote teams looking to connect and brainstorm together. They’re also great tools for connecting with clients from afar with the additional benefits that emails alone don’t offer.
In order to keep your video calls from coming to screeching, awkward halts as a result of avoidable technical difficulties, look into using one of these trusted workhorse video call apps to soothe your frustrations.