Many advances in the online world can be defined by a desire to replace analog systems with instantaneous and improved solutions. Physical mail = email. Filing cabinets overflowing with documents = cloud-based storage optimised for sharing across multiple users. Old-school telephone calls = VOIP (Voice Over Internet Protocol) solutions. VOIP alternatives were absent for a long time.
When VOIP was first introduced, it was a revolution. Removing the need for copper-and-wires telephone systems, VOIP allowed for phone calls to be placed and received to and from any number via handsets and numbers connected to the internet. This offered businesses and individuals a cost savings opportunity, as VOIP service providers offered lower rates than standard traditional call rates. This was particularly attractive to companies who relied on consistent and affordable phone calls as an integral part of their business model.
However, as time has progressed, telephone services have continued to evolve. There are now a number of options available on the market that position VOIP as a ‘thing of the past’, continuing the cycle of technological and app developments paving new ways to deliver on established services and functions.
There are a number of services available on the market, with models that range from free through to subscription-based usage. Take a look at our picks of VOIP alternatives…
Twilio is a powerful API-first platform that enables the communication services of a wide range of businesses and apps – their website claims it is used by over 40,000 businesses worldwide. Twilio is not only an alternative to fax, but also one of the best VOIP alternatives.
Twilio is recommended for those who are comfortable in the developer space, as it’s a multifunctional software that brings with it capabilities in the area of voice, video and instant messaging. Twilio’s flexibility in its functionality gives businesses the freedom to set up a customer communications approach that’s custom-designed to suit that business’s particular needs.
In a day and age where customers may come across your brand through a variety of platforms – via a social media channel, as a result in a Google search, as a recommendation from a friend or colleague – it’s important to identify which communications methods are most appropriate for these different forms of customer engagement. Twilio offers many benefits to those looking to ensure these customer experiences are carefully considered and communication options are shaped to suit.
Twilio’s platform can power these forms of communication…
Another one of VOIP alternatives is found in RingCentral, which is a cloud-based phone system that enables phone and fax functionality via the internet. RingCentral offers many benefits, including to individuals or companies who work in flexible environments, as the only requirement for a ‘phone’ is an internet connection, allowing work to take place anywhere.
Benefits of Ringcentral include…
‘There’s a wide world out there beyond VOIP, so take a look at some of the apps that have evolved from its methodology to find a solution that will enable you and your team to increase productivity by working smarter, not harder.
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